Deposits

Withdrawals

Rome Casino Deposit Methods

Credit Cards - Visa, Mastercard & American Express (AMEX)

Althrough Rome Casino accepts Visa International, MasterCard, and American Express (AMEX), some banks prohibit their cardholders from making transactions with online casinos. Moreover, the credit card companies themselves place restrictions on the amount of money you can deposit into and withdraw from the Casino. For this reason, we recommend that you open an alternative payment method for your transactions, and we will reward you for doing so.

Furthermore, due to restrictions imposed upon Rome Casino by Visa International, MasterCard, and American Express, we can no longer process any portion of any withdrawal to a Visa, MasterCard or American Express credit card including the players' original deposits made by Visa or MasterCard credit cards. All payment and withdrawals will be processed by withdrawal methods provided and stated in the withdrawal section of the Rome Casino Cashier.

Secure deposits with my Credit Card?

We understand your concern and guarantee that all transactions at Rome Casino are 100% safe and secure. It is out mission to make Rome Casino the most secure and reliable website for your entertainment.

Rome Casino's fraud and finance division carefully screens and investigates the transaction processing companies we use for all our credit card transactions. We also constantly analyze, check and improve all our processing methods. All Credit Card details are submitted on a Secure Socket Layer and via a MD5 excrypted technology device. It means that your Credit Card details and personal information that you submit into our online deposit form are invisible to us on our end. We don't see your important card details. For example, your Visa Credit Card would look something like this to us: 4XXX XXXX XXXX 1234. We see the first number of the card telling us it's a Visa or MasterCard transaction and of course the last four digits are important as they will help us trace your deposit into your personal Rome Casino account. The actual information we see is your full name, address, telephone number and email address. This information is unique to your ppersonal Rome Casino profile.

Furthermore your Credit Card details are guaranteed 100% privacy. Our unique software securely passes your Credit Card information to a Gateway Interface or Virtual Terminal that is provided by the Credit Card Processing Company. The Virtual Terminal receives your data via the SSL encrypted channel. We are serious about security

Using my Credit Card at Rome Casino?

There are plenty of Rome Casino deposit methods. Using a Creidt Card is fast and easy! Instantly upload money into your Rome Casino account and be able to play almost instantly. CC deposits remain a convenient deposit method with all the security guarentees today.

All Credit Card transactions are processed in USD and the deposits you are making into your Rome Casino account are compliant with Visa and MasterCard regulations.

So what happens when I finally go through the deposit steps and add my Credit Card details, yet my deposit is declined?

We can guarentee security, excellent casino games and superb Customer Service, but unfortunately we are not the bank and we cannot guarentee your Credit Card transaction will be successful.

However, we can guarentee solutions!

There are many reasons why your card may be declined. A few examples of the most common reasons are:

  • It is extremely important that your account information be correct on the deposit form, meaning your name, card number, card verification number, address (must be the same as your card's billing address) all match your card details.
  • You don't have sufficient funds available on your credit card. Check with your card company to verify your available balance.
  • Many banks these days will simply decline Credit Card transactions (for our US customers) because they see the deposit related to gaming. This is why Rome Casino offers solutions for this problem!

The best possible solutions:

  • Use a method at Rome Casino where you can sign up for a FREE account, fund that account with your Creidt Card and then transfer the money into your Rome Casino account.
  • Select an alternative deposit option that best suits you in our cashier
  • Talk to Rome Casino live support for advice!

Important!

You can also scan and email your documents to us at support@romecasino.com

Get your credit Card Authorization Form here
Should you need any further information related please don't hesitate to contact our Rome Casino 24/7 live support.

Once we have received your documents a FREE bonus (up to $50) will be added into your Rome Casino account. A thank you for your effort.

What is EcoCard?

This is an alternative payment method used at Rome Casino. This method also provides top-notch security and privacy. It is a method that allows you instant registration and free payment transactions. You can use your EcoCard to deposit funds at Rome Casino.

EcoCard is a prepaid virtual debit card that utilizes state-of-the-art Internet technologies providing you with the opportunity to deposit cash conveniently from your home country. You deposit funds to EcoCard and then use EcoCard as your preferred deposit method at Rome Casino.

EcoCard is accepted by gaming merchants such as Rome Casino and there are no payment rejections!

Please feel free to register for your FREE EcoCard account at:
CLICK HERE TO SIGN UP FOR YOUR ECOCARD™ ACCOUNT

How do I fund at EcoCard?

You can update your deposits into your prepaid EcoCard via bank wire transfer or Western Union.

Step-by-Step instructions on Depositing
Once your EcoCard is created and activated, funds can be deposited. Go to the "Login" Section on www.ecocard.com and using User Name and Password sign into EcoCard Account.
Choose "Money Deposits" Section from the left-hand menu.
The page will display a list of deposit methods and detailed instructions.
To make a deposit to EcoCard please:

  • Choose the deposit method.
  • Read instructions and make a print-out if necessary.
  • Make a deposit according to the instructions.
  • Confirm your deposit (mandatory for Western Union).

Whichever depositing method you choose, your User Name should be inserted in to the "Payment Details" in the payment order.

These are some of many reasons to use EcoCard as a deposit method:

  • Convenient and instant.
  • Easy deposits.
  • Low cost (no registration fee: no annual fee: free payment transactions).
  • Secure transactions.
  • Accepted at gaming merchants.
  • No payment rejections.

If you have any questions about EcoCard you are encouraged to call their International UK line +44 870 763 0177-leave your name, telephone number (with country code), the time you wish to have the call returned and a brief description of your problem or question. You can also contact Rome casino 24/7 live support for assistance at 1-800-903-4283!

Usemywallet

Usemywallet is a secure and trusted internet based payment system. Usemywallet provides the highest levels of internet security and privacy. As the name suggests, Usemywallet offers quick and effective payment services.

Usemywallet uses sophisticated fraud detection and ID verification systems backed up by a dedicated team of risk experts, also a highly flexible and state of the art payment platform. Usemywallet has a European based Customer Service Team that is committed to ensure your satisfaction in all areas of our service.

Usemywallet provides security and privacy when funding your Rome Casino account.

Usemywallet Benefits

  • Low cost transactions
  • Simple and easy to use
  • Convenient payment options
  • Privacy protection
  • Excellent customer service
  • Secure and trusted
  • Ease of Use
  • Cost Effective
  • Security
  • Widely Accepted
  • Instantaneous

Go to www.usemywallet.com and click on the HELP/ FAQ tab for information!

Please feel free to contact the account manager at finance@Romecasino.com or toll free at: 1-800-903-4283 for further information.

Neteller

General / Benefits

  • NETeller is a fast and extremely secure online transaction service which allows you to deposit money instantly into your Casino account. We strongly recommend our players open and use a NETeller account!
  • Accepted by all major online stores.
  • Withdrawal time reduces to 24hours for VIP players.
  • 24/7 Customer Support.
  • Website available in multiple languages (Japanese, German, Danish, Spanish, French, Italian, Turkish, Swedish, Polish).

Contact & Support:

  • Website: www.neteller.com
  • Live chat & phone support available 24/7.
  • North America, Toll Free: 1 888 258 5859
  • Other countries, Toll free: (+) 800-7767-6343(Australia, Austria, Belgium, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Macau, Netherlands, Norway, Portugal, Singapore, Spain, Taiwan, UK.)
  • All other countries (not toll free): +1 403 233 9466
  • E-mail: support@neteller.com

How to fund:

  • You can fund your NETeller account using the following methods: Credit card (card payments are processed in real time, giving you instant access to your funds!), Online Check (EFT), InstaCASH, and Bank Wire.
  • Internet Banking, some banks allow their customers to transfer funds directly from their online bank account into their NETeller account. Check with your bank for more details.
  • Deposit up to $250 upon account registration and up to $2,500 upon confirmation of a bank account detail

Money Transfers

RomeCasino offers fast, secure and efficient deposit methods where you can simply transfer funds directly to us. You can also fund this deposit method with cash, Credit Card or bank transfer.

Contact us via live chat, support@romecasino.com or call TOLL FREE 1-800-903-4283 and receive full information and a name and location of where you can send your WU transfer to.

Once you have transferred via WU you need to fill in the form or contact us with the following information:

  • WU tracking number.
  • Exact amount of the WU transfer.
  • Date or time of the transaction.

Receive a FREE BONUS for each WU transfer you make at Rome Casino

Withdrawal Terms and Conditions

Withdrawals at Rome Casino

Customers can submit their withdrawal request at anytime. However, Rome Casino only processes withdrawals on Mondays. Your withdrawal request must enter the system prior to Sunday at 11:59 a.m. in order for our accounting department to process your request. Processing a withdrawal request also needs authorization from our fraud division. This is done to protect our members from possible fraudulent activities ensuring you and not somebody else receives the funds.

All withdrawal transactions are processed in US Dollars. The time it may take to receive your funds into your preferred payout account may vary. You will be contacted by the finance team soon after you make a withdrawal request, together you will make all the all the necessary arrangements and receive our best recommendations and options related.

What are the specific requirements to make a withdrawal from my Rome Casino account?

Required Wager Qualifications

Players must wager at least 12 times the amount of their deposit and bonus in order to cash out any winnings or as stated in a specific promotion or bonus requirement, always check your e-mail confirmation or promotion mailers about the wagering requirement. Players who attempt to cash out any winnings prior to having met the wagering requirements will have the bonus canceled and the withdrawal request declined. Wagers made on Roulette or Black Jack does not count towards meeting your wagering requirements. Bonus money cannot be withdrawn and once credited it must be put into play. Any winnings made from bonus monies are subject to wagering and withdrawal rules.

Credit Card Authorization Form

If you have funded your Rome Casino account with a Visa or MasterCard and are withdrawing funds from any of our withdrawal methods we must first have on file a 'Credit Card Authorization Form' along with a clear photocopy of a valid picture ID (driver's license, passport, etc.) and both sides of the associated Credit Card. Customers may scan and email the documents back to us at support@Romecasino.com or send them to us via E-fax: 1-703-991-8879.

If you send us in your documents for successful Credit Card deposits we will credit your Rome Casino account with up to $50 free bonus!

Feel free to access the Credit Card Voucher here:

Click here for Credit Card Voucher (PDF .PDF format)

Click here for Credit Card Voucher (JPG format)

If we do not have these documents on file your withdrawal request will be automatically declined.

Valid Account Information

All accounts must have correct and valid information listed in their Rome Casino account. Our Risk Management or Accounting Department may verify the telephone number at any given time, if we are able to confirm the use of an invalid phone number Rome Casino may forfeiture any and all winnings. Rome Casino will only allow one payout per household, per player, per computer, per IP address, per family unless prior authorization from management.

Picture ID and Utility Bill

To ensure your safety at Rome Casino you are requested to submit a copy of a valid Picture ID and a copy of a utility bill if you are using any of our alternate depositing methods. This information is required for security reasons and to confirm all the information on your account at Rome Casino is legitimate. Customers may scan and email this information back to us at support@Romecasino.com or send them to us via E-fax: 1-703-991-8879. (USA and Canada)

Fraud Verification Process

Every Monday fraud Management will randomly select some accounts for a verification process that consists in reviewing all transactions, the paperwork that has been received to make sure it is complete, legible, that the account information matches the paperwork and review the account game sessions and wagering requirements.

Since this is a random procedure and there is no way to know who will be selected each Monday however, it is a one time procedure, therefore every customer that requests a payout will be subject to this process at some point or another, even if they have all corresponding requirements for a payout in order.

Once the verification process has been finished the funds are flowed back to the account, a note added to the account stating the random check was already processed. The payout should be completed next coming Monday if the customer requests it again.

By doing this accounting management ensures that all the information on the player profile is in order and that all and every other requirement for requesting a payout has been fully met. This again is managements insurance that our members are fully protected against possible fraud.

Master Gamers can make contact with their personal VIP account managers related to their personal withdrawal requirements.

Please feel free to contact the account manager at finance@Romecasino.com or toll free at: 1-800-903-4283 for further information.

Please feel free to contact us at support@Romecasino.com or toll free at: 1-800-903-4283 with any questions you may have.