Customer Service & Support

Here at Rome Casino we strive to make our players feel like Roman royalty. That’s why we make customer satisfaction a top priority and we pride ourselves on our excellence when it comes to service and support. Our representatives and technicians are available 24/7 to help you with all of your needs. Contact us via email and receive a response within 24 hours, or talk to someone now via phone or live chat. Feel free to contact us regarding technical support, payment processing, general questions, or feedback 24 hours a day, 7 days a week. We’re always more than happy to help make your experience at Rome Casino the best it can be!

Contact us

  • 24/7 Customer Support: 1-866-463-0291
  • UK Customer Support: +44-808-101-1394
  • Support Fax: (888) 310-2512
  • Email: support@romecasino.com

U.S. support

If you have inquiries about your U.S.-registered real money account, please email us.

Banking Options

NETELLER

credit cards

Neteller is a fast, world renowned, extremely secure online transaction service which allows you to deposit money instantly into your Casino account. We strongly recommend our players open and use a Neteller account!

  • Accepted by all major online stores.
  • Withdrawal time reduces to 24hours for VIP players.
  • 24/7 Customer Support.
  • Website available in multiple languages (Japanese, German, Danish, Spanish, French, Italian, Turkish, Swedish, Polish).
  • Only for non-US players.

Contact & Support:

  • Website: www.neteller.com
  • Live chat & phone support available 24/7.
  • Toll free: (+) 800-7767-6343(Australia, Austria, Belgium, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Macau, Netherlands, Norway, Portugal, Singapore, Spain, Taiwan, UK.)
  • All other countries (not toll free): +1 403 233 9466
  • E-mail: support@neteller.com

How to fund:

  • You can fund your Neteller account using the following methods: Credit card (card payments are processed in real time, giving you instant access to your funds!), Online Check (EFT), InstaCASH, and Bank Wire.
  • Internet Banking, some banks allow their customers to transfer funds directly from their online bank account into their Neteller account. Check with your bank for more details.
  • Deposit up to $250 upon account registration and up to $2,500 upon confirmation of a bank account detail