Customer Service & Support

Here at Rome Casino we strive to make our players feel like Roman royalty. That’s why we make customer satisfaction a top priority and we pride ourselves on our excellence when it comes to service and support. Our representatives and technicians are available 24/7 to help you with all of your needs. Contact us via email and receive a response within 24 hours, or talk to someone now via phone or live chat. Feel free to contact us regarding technical support, payment processing, general questions, or feedback 24 hours a day, 7 days a week. We’re always more than happy to help make your experience at Rome Casino the best it can be!

Contact us

  • 24/7 Customer Support: 1-866-463-0291
  • UK Customer Support: +44-808-101-1394
  • Support Fax: (888) 310-2512
  • Email: support@romecasino.com

U.S. support

If you have inquiries about your U.S.-registered real money account, please email us.

Banking Options

USEMYWALLET

USE MY WALLET

Usemywallet is a secure and trusted internet based payment system and works much in the same way as PayPal does. Usemywallet provides the highest levels of internet security and privacy. As the name suggests, Usemywallet offers quick and effective payment services. This service is available to US customers by invitation from the casino only.

Usemywallet uses sophisticated fraud detection and ID verification systems backed up by a dedicated team of risk experts, also a highly flexible and state of the art payment platform. Usemywallet has a European based Customer Service Team that is committed to ensure your satisfaction in all areas of our service.

Usemywallet provides security and privacy when funding your Rome Casino account.

Usemywallet Benefits

  • Low cost transactions
  • Simple and easy to use
  • Convenient payment options
  • Privacy protection
  • Excellent customer service
  • Secure and trusted
  • Cost Effective
  • Security
  • Instantaneous

Go to www.usemywallet.com and click on the HELP/ FAQ tab for information!

Please feel free to contact the account manager at finance@Romecasino.com or toll free at: 1-800-903-4283 for further information.