Customer Service & Support

Here at Rome Casino we strive to make our players feel like Roman royalty. That’s why we make customer satisfaction a top priority and we pride ourselves on our excellence when it comes to service and support. Our representatives and technicians are available 24/7 to help you with all of your needs. Contact us via email and receive a response within 24 hours, or talk to someone now via phone or live chat. Feel free to contact us regarding technical support, payment processing, general questions, or feedback 24 hours a day, 7 days a week. We’re always more than happy to help make your experience at Rome Casino the best it can be!

Contact us

  • 24/7 Customer Support: 1-866-463-0291
  • UK Customer Support: +44-808-101-1394
  • Support Fax: (888) 310-2512
  • Email: support@romecasino.com

U.S. support

If you have inquiries about your U.S.-registered real money account, please email us.

features of our casino

If you’re ready to experience the ancient Roman charm and exciting thrill of Rome Casino you simply have to download our software, register and start playing. You just need to make sure that your computer system meets our basic requirements.

In order to play you’ll have to meet the following minimum system requirements:

  • Pentium 133Mhz processor
  • 8 MB of free hard disk space
  • 16 MB of RAM
  • Windows 98, 2000, ME, XP, NT or Vista operating system

If you'd like to enjoy Rome Casino to its full capacity then set your screen resolution to 800X600 or higher and set your screen colors to High Color (16 bit) or higher. If your screen is set to a lower resolution of 640X480 then you may want to hide your Taskbar by right clicking on the Taskbar, selecting “Properties” and checking on the “Auto Hide” box.