Customer Service & Support

Here at Rome Casino we strive to make our players feel like Roman royalty. That’s why we make customer satisfaction a top priority and we pride ourselves on our excellence when it comes to service and support. Our representatives and technicians are available 24/7 to help you with all of your needs. Contact us via email and receive a response within 24 hours, or talk to someone now via phone or live chat. Feel free to contact us regarding technical support, payment processing, general questions, or feedback 24 hours a day, 7 days a week. We’re always more than happy to help make your experience at Rome Casino the best it can be!

Contact us

  • 24/7 Customer Support: 1-866-463-0291
  • UK Customer Support: +44-808-101-1394
  • Support Fax: (888) 310-2512
  • Email: support@romecasino.com

U.S. support

If you have inquiries about your U.S.-registered real money account, please email us.

Game Strategies

The game of video poker is one with an outcome that can be greatly affected by a little knowledge of simple strategy. Rome Casino players looking to break the bank playing Joker Poker, Deuces Wild, Jacks or Better, or Deuces and Joker online video poker simply need to arm themselves with some basic video poker strategy.

When playing online video poker it is important to understand that the game is different from regular poker and, therefore, the strategy is different. For example, bluffing is worthless in video poker, as you are not trying to trick anyone into thinking your hand is better than it is. You are the sole player and the objective of online video poker is to obtain specific hands worth specific payouts, not compete against other players.

Video Poker Strategy

One of the best ways to improve your online video poker game is by familiarizing yourself with video poker odds. By learning about the probability of certain hands turning up you can go for the hands that are more likely to turn up. The odds of specific hands turning up in video poker are as follows:

videopoker table

It is also important to keep in mind that in online video poker the payouts and rules vary from game to game. The best traditional poker hand may not always offer the highest payout in a game of video poker. Therefore, it is incredibly important to familiarize yourself with the rules and payouts before you begin to play so that you can make decisions that will maximize your winnings.

When you are just starting out playing video poker give a free game a try. Once you have mastered a free game start playing for real money and watch your bankroll grow.