Customer Service & Support

Here at Rome Casino we strive to make our players feel like Roman royalty. That’s why we make customer satisfaction a top priority and we pride ourselves on our excellence when it comes to service and support. Our representatives and technicians are available 24/7 to help you with all of your needs. Contact us via email and receive a response within 24 hours, or talk to someone now via phone or live chat. Feel free to contact us regarding technical support, payment processing, general questions, or feedback 24 hours a day, 7 days a week. We’re always more than happy to help make your experience at Rome Casino the best it can be!

Contact us

  • 24/7 Customer Support: 1-866-463-0291
  • UK Customer Support: +44-808-101-1394
  • Support Fax: 1-703-991-8879
  • Email: support@romecasino.com

U.S. support

If you have inquiries about your U.S.-registered real money account, please email us.

Qualify today for our unique VIP program and reap the benefits of your loyalty.

Here at Rome Casino we offer our players some of the best casino bonuses on the Web. New players can earn up to $5,000 with our generous Romulus’ Welcome Bonus and earn even more with weekday bonuses, weekend bonuses and our Gladiator Referral program. However, the biggest rewards are reserved for our VIP players! When you qualify for our casino VIP program you earn amazing benefits including cash back, higher table limits and higher than average weekly withdrawal limits.

Our Rome Casino VIP program is divided into classes. As you work your way up in ranks through the classes you will earn more and more rewards. Loyal players will start out in our Legionnaire Class and then, in true Roman style, work your way up through the Centurion Class, the Senator Class, the Caesar Class and finally, achieve godhood status by reaching Jupiter Class! The more you play the higher you’ll rank in our casino VIP program. Sign up today and begin reaping the rewards of loyalty here at Rome Casino!

  • LEGIONNAIRE CLASS

    Requirement: Over $1,500 in deposits.

    Benefits: 12% Cashbacks. VIP bonuses. Higher table limits.

  • CENTURION CLASS

    Requirement: Over $3000 in deposits.

    Benefits: 15% Cashbacks. Low Class VIP bonuses. Higher table limits. $3000/week withdrawal limits.

  • SENATOR CLASS

    Requirement: Over $10,000 in deposits.

    Benefits: 18% Cashbacks. High class VIP bonuses. Higher table limits. $4000/week withdrawal limits.

  • CAESAR CLASS

    To be invited to the Caesar Class, please speak to your VIP manager.

  • JUPITER CLASS

    To be invited to the Jupiter Class, please speak to your VIP manager.

* The Casino reserves the right to make all final decisions regarding a change in player VIP status.